Ofsted
Outstanding in all areas 2018, 4th consecutive Outstanding Inspection.
Ofsted Inspectors quotes during his evaluation
“Very real progress which is clearly evidenced.”
“Rather than reacting to behaviours, you seek to find the route cause through correlations of incidents is outstanding.”
“Your documentation is of exceptional quality, with input from CCATS, YP’s and staff.”
“Due to a person-centred Model of Care and a person-centred approach, your outcomes have improved – even though you were already outstanding.”
“The vision for the management to change the age group of the residents has paid dividends. Also, a clear development plan and CCATS provide exceptional added value.”
“Although you were already outstanding, everything is better, including the outcomes for YP’s.”
“You are responsive to YP’s requests, and the home has a “mutual ownership” feel to it.”
“Sustaining educational placements, incorporating charity work and young people engaging with the garden boxes (growing their own vegetables) is fantastic.”
“Two YP’s stated specifically that Duke House is the best place to live.”
“What you have done for (YP), given his start point to where he is now, is your crowning achievement.”